SHIPPING

All orders are made to order and will take 3-6 weeks in production Unless buying from a drop. If you need it sooner, please email me at paige@drainbowland.com with your order number + info.

If you haven’t received your order processed or shipment notification, check your spam folder!

Please remember that I have no control over the package after USPS picks it up. Drainbowland is not responsible for any lost or stolen packages that have been shipped properly, both domestic and international. If you haven’t received your package within 4 weeks of shipment, please reach out and I can try to help!

However, there are 2 shipping options available. By choosing the $5 shipping option, you are agreeing to have your order shipped without insurance. If you would like your order insured up to $100, make sure to select the $8.50 shipping option at checkout.

Contact DL with your order number and I will do my best to clarify / assist / compromise!

RETURNS

Drainbowland does not offer returns. Every item is made to order and one-of-a-kind and made just for youuuu!

international shipping

Drainbowland offers international shipping through USPS. Please remember that I have no control over the package after USPS picks it up. It is out of my hands. Drainbowland is not responsible for any lost or stolen packages that have been shipped properly, both domestic and international.